Front Desk Executive

Skills certification for Front Desk Executive assesses the candidate for basic proficiency in professional English, requisite written, oral and non verbal communication skills and professional aptitude required by the industry in front desk executives. It also evaluates the students on awareness of various roles and responsibilities of a front desk executive and the candidate’s ability to become effective from the first day itself.

Earning Front Office Executive Certification can help candidate differentiate in today's competitive job market, broaden their employment opportunities by displaying their advanced skills, and result in higher earning potential.

Every company requires Front Desk Executives. In particular, great opportunities exist in IT, Real Estate, Hospitality, Entertainment, Retail, Health Services and Education industries. Various public and private companies also need front office executives for their premises. Service industries, Sales and Marketing offices and new enterprises also offer exciting opportunities. We provide know-how for businesses and individuals to succeed in today’s Internet-enabled world. We are committed to building effective, timely systems and delivering solutions that create clear and unparalleled business value for our clients. We are a team of young software professionals, who are amongst industry’s talented programmers and designers.

The Receptionist role is very critical to centre operations. She would be the first point of contact with those walking into the counselling centre. In addition to Front Desk Management responsibilities, the receptionist also captures the initial information and books slots for counselling to cases assigned to her centre. She also maintains the books of record at the centre, including expense registers, attendance register etc., and is responsible for keeping all case files current and complete. Based on instructions of the Centre Counsellor, she will be responsible for making follow up calls and update schedules on the online counselling platform.